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151 lines
6.7 KiB
151 lines
6.7 KiB
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<title>Life of a Bug</title> |
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<meta name="book_path" value="/_book.yaml" /> |
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<!-- |
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Copyright 2017 The Android Open Source Project |
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Licensed under the Apache License, Version 2.0 (the "License"); |
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you may not use this file except in compliance with the License. |
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You may obtain a copy of the License at |
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http://www.apache.org/licenses/LICENSE-2.0 |
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Unless required by applicable law or agreed to in writing, software |
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distributed under the License is distributed on an "AS IS" BASIS, |
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. |
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See the License for the specific language governing permissions and |
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limitations under the License. |
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--> |
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<p>The Android Open Source Project maintains a public issue tracker where you |
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can report bugs and request features for the core Android software stack. |
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(For details on this issue tracker, please see the |
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<a href="report-bugs.html">Reporting Bugs</a> page). |
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Reporting bugs is great (thank you!), but what happens to a bug report once |
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you file it? This page describes the life of a bug.</p> |
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<p class="note">The Android Open Source Project (AOSP) issue tracker is |
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intended only for bugs and feature requests related to the core Android |
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software stack, and is a technical tool for the Open Source community.</p> |
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<p>This is not a customer support forum. For support information, see the |
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<a href="https://support.google.com/nexus">Nexus</a> and |
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<a href="https://support.google.com/pixelphone">Pixel</a> help centers. |
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Support for other devices is provided by the device manufacturers or by the |
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carriers selling those devices.</p> |
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<p>Support for Google applications is through |
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<a href="http://support.google.com/">Google's support site</a>. Support |
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for third-party applications is with each application's developer, e.g. |
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through the contact information provided on Google Play.</p> |
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<p>Here's the life of a bug, in a nutshell:</p> |
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<ol> |
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<li>A bug is filed, and has the state "New".</li> |
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<li>An AOSP maintainer periodically reviews and triages bugs. Bugs are |
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triaged into one of four <em>buckets</em>: New, Open, No-Action, or Resolved.</li> |
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<li>Each bucket includes a number of states that provide more detail on the |
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fate of the issue.</li> |
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<li>Bugs marked as "Resolved" will eventually be included in a future |
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release of the Android software.</li> |
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</ol> |
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</ul> |
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<h2 id="bucket-details">Bucket details</h2> |
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<p> |
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We use the <strong>Status</strong> field in Issue Tracker to specify the status |
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of an issue in the resolution process. This is consistent with the definitions |
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specified in the <a |
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href="https://developers.google.com/issue-tracker/concepts/issues#status">Issue |
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Tracker documentation</a>. |
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</p> |
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<h3 id="new-issues">New issues</h3> |
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<p> |
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New issues include bug reports that are not yet being acted upon. The two states |
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are: |
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</p> |
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<ul> |
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<li><strong>New:</strong> The bug report has not yet been triaged (that is, |
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reviewed by an AOSP maintainer.)</li> |
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<li><strong>New + Hotlist:NeedsInfo:</strong> The bug report has insufficient |
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information to act upon. The person who reported the bug needs to provide |
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additional detail before it can be triaged. If enough time passes and no new |
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information is provided, the bug may be closed by default, as one of the |
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No-Action states.</li> |
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</ul> |
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<h3 id="open-issues">Open issues</h3> |
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<p> |
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This bucket contains bugs that need action, but which are still unresolved, |
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pending a change to the source code. |
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</p> |
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<ul> |
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<li><strong>Assigned:</strong> The bug report has been recognized as an |
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adequately detailed report of a legitimate issue and the bug has been assigned |
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to a specific contributor to assess and analyze.</li> |
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<li><strong>Accepted:</strong> The assignee has acknowledged the issue and has |
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started to work on it.</li> |
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</ul> |
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<p> |
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Typically, a bug starts in <strong>Assigned</strong>, and remains there until |
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someone intends to resolve it, at which point it enters |
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<strong>Accepted</strong>. However, note that this isn't a guarantee, and it's |
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not uncommon for bugs to go from <strong>Assigned</strong> to one of the |
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Resolved states. |
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</p> |
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<p> |
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In general, if a bug is in one of these Open states, the AOSP team has |
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recognized it as a legitimate issue, and a high-quality contribution fixing that |
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bug is likely to get accepted. However, it's impossible to guarantee a fix in |
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time for any particular release. |
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</p> |
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<h3 id="no-action-issues">No-Action issues</h3> |
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<p> |
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This bucket contains bugs that are deemed to not require any action. |
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</p> |
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<ul> |
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<li><strong>Won't Fix (Not reproducible):</strong> An AOSP contributor attempted |
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to reproduce the behavior described, and was unable to do so. This sometimes |
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means that the bug is legitimate but simply rare or difficult to reproduce, or |
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there was not enough information to fix the issue.</li> |
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<li><strong>Won't Fix (Intended behavior):</strong> An AOSP maintainer has |
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determined that the behavior described isn't a bug, but is the intended |
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behavior. This state is also commonly referred to as <em>working as |
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intended</em> (WAI). For feature requests, an AOSP maintainer has determined |
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that the request is not going to be implemented in Android.</li> |
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<li><strong>Won't Fix (Obsolete):</strong> The issue is no longer relevant due |
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to changes in the product.</li> |
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<li><strong>Won't Fix (Infeasible):</strong> The changes that are needed to |
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address the issue are not reasonably possible. This status is also used for |
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issues reported that cannot be handled in AOSP, typically because it is related |
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to a customized device or to an external application, or the reporter mistook |
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this tracker as a help forum.</li> |
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<li><strong>Duplicate:</strong> There was already an identical report in the |
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issue tracker. Any actual action will be reported on that report.</li> |
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</ul> |
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<h3 id="resolved-issues">Resolved issues</h3> |
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<p> |
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This bucket contains bugs that have had action taken, and are now considered |
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resolved. |
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</p> |
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<ul> |
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<li><strong>Fixed (verified):</strong> This bug has been fixed, and is included |
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in a formal release. When this state is set, we try to also set a property |
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indicating which release it was fixed in.</li> |
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<li><strong>Fixed:</strong> This bug has been fixed (or feature implemented) in |
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a source tree, but might not yet been included in a formal release.</li> |
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</ul> |
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<h2 id="other-stuff">Other stuff</h2> |
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<p> |
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The states and lifecycle above are how we generally try to track software. |
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However, Android contains a lot of software and gets a correspondingly large |
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number of bugs. As a result, sometimes bugs don't make it through all the |
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states in a formal progression. We do try to keep the system up to date, but |
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we tend to do so in periodic "bug sweeps" where we review the database and |
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make updates.</p> |
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</body> |
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</html>
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